FAQs

General

What services do you offer?
We offer both photo and video services for personal and business needs.

Do you offer prints?
Yes, we offer printing, enlargements (including canvas) and albums.

What formats do you offer video in?
We offer digital download, DVD or Bluray.

Will there be tax on the session cost?
Yes, HST will apply to all photo and video sessions.

What type of payment do you accept?
We accept cash, cheque, or email money transfer (EMT). Payment plans are available for all types of sessions. 

How much will my session cost?
Starting prices can be found under 'Services' for each type of session. For more information or a custom quote please contact us.

Weddings

How far in advance should I book my wedding date?
We recommend booking photography and videography as soon as you have a set wedding date. This way we can be sure to confirm your spot.

What do I need to secure my date?
To secure a date, we require a signed contract as well as a deposit of $500 for each service you are requesting.

When is the rest of my payment due?
The final balance is due before or on the day of the wedding. Payment plans are also available. Contact us for more information.

Am I able to upgrade my package?
Yes, you can upgrade a wedding package for both videography and photography. However, you are unable to decrease your package after the contract is signed.

Am I able to customize my wedding package?
Yes, all photo and video packages are customizable to better fit your day. Custom quotes will apply.

Do all wedding packages include an engagement session?
No, only half day and full day photo packages include an engagement session.

When should I schedule my engagement session?
Engagement sessions can be booked any time before the wedding.

What is the turn around time for wedding photography?
You will receive your photos in up to 6 weeks after the wedding.

Maternity Sessions

When is the best time to book a maternity session?
It is best to book your session well in advance. Maternity photos are taken between 28-34 weeks.

Is there a specific wardrobe for a maternity session?
We have several maturity gowns available upon request. You can also choose to bring 1-2 outfit changes of your own. We recommend you avoid wearing patterned items.

How long is a maternity session?
Maternity sessions run for about an hour.

Are spouses and children able to participate?
Yes, family members can be included for a few images, however the majority of the session is meant for the mother.

What should I bring to a maternity session?
If you wish to include something special in your session you are welcome to bring a couple of items. Teddy bears, a sonogram, baby booties, etc. are welcome.

When do I pay for my session?
For maternity sessions, we require a $50 deposit to secure your date. The remainder of the balance is due the day of the session. If you are interested in going with a package, payments can be broken between each session. Please contact us for more details on packages and payment plans.

What is the turn around time for maternity photography?
You will receive your final images 2-3 weeks after the session.

Also see: Maternity Sessions ~ FAQ & Behind the Scenes

Newborn Sessions

When should I book a newborn session?
Sessions take place for newborns under 14 days old. We recommend you book when you learn your due date in advance to ensure we will have the availability. When the baby comes, we can set a solid time for the session.

Do I need to bring anything to a newborn session?
We provide props, hats and various set ups in our studio for your little one. If there is a specific item that you would like to include, please bring it along.

How long do newborn sessions take?
A newborn session can take between 2-3 hours. The baby will determine how the session goes and we generally aim for 4-5 set ups.

Can family be included in the photos?
We offer two newborn packages, one for just the baby and one that includes siblings and parents.

Where does the newborn session take place?
Newborn sessions take place in our studio. On-location sessions are available if you'd prefer for us to come to your home, however an extra travel charge will apply and there are limited prop options for on-location sessions.

When do I pay for my session?
For newborn sessions, we require a $50 deposit to secure your date. The remainder of the balance is due the day of the session. If you are interested in going with a package, payments can be broken between each session. Payment plans are available if needed.

What is the turn around time for newborn photography?
You will receive your final images 2-3 weeks after the session.

Also see: Newborn Session ~ What to Expect & Behind the Scenes

Family Sessions

How far in advance should I book a family or portrait session?
If you have a specific date in mind, the sooner you book the better. We recommend booking at least a month in advance.

How many people can be included in family session?
Family sessions allow for up to six people. We can include additional people for $25 each.

Are pets allowed?
Yes, as long as the location allows for it, pets are welcome at no additional charge.

How do we choose a location for our session?
We cover within 45 minutes of Strathroy at no additional charge (for any location further than that, travel fees will apply). If you have a location in mind we are more than happy to make that work. We are also happy to suggest locations for your session.

When do I pay for my session?
For family and portrait sessions, we require a $50 deposit to secure your date. The remainder of the balance is due the day of the session.

What is the turn around time for family and portrait photography?
You will receive your final images 2-3 weeks after the session.

Also see: Booking Your Family Session

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Frequently Asked Questions

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